Contact

Send a photo of
the unit. We’ll quote
before the day ends.

WhatsApp reaches the technicians directly — no switchboard, no ticket queue. Send us three things and we can usually quote without a visit:

  1. 01 A photo of the unit or appliance — including the model plate if you can reach it.
  2. 02 A photo of the fault, or of the wall or area where the installation must go.
  3. 03 One line on what it is doing — the noise, the temperature, the error, your suburb.
Send a photo on WhatsApp

Customer Support / Complaints

Have a concern or need assistance with an existing service, warranty or follow-up? Contact our Customer Support team and we will take it from there.

Email Customer Support · tiqaircon@gmail.com

Coverage

Based in Blue Hills.
On call across Gauteng.

Our base sits between the N1 and Allandale Road in Blue Hills, which keeps Midrand, Centurion and Pretoria on our regular run alongside the rest of Gauteng. Residential and commercial call-outs are booked from the same workshop.

Blue Hills, Midrand, Gauteng

  • Midrand
  • Blue Hills
  • Sandton
  • Centurion
  • Pretoria
  • Fourways
  • Randburg
  • Kempton Park
  • Benoni
  • Boksburg
  • Edenvale
  • Roodepoort
  • Johannesburg

Common questions

Straight
answers.

The questions we get asked before every job. Anything else — WhatsApp us and a technician will answer directly.

What areas do you service?+

We are based in Blue Hills, Midrand and work across Gauteng — Midrand, Centurion, Pretoria, Sandton, Fourways, Randburg, Kempton Park, Edenvale, Benoni, Boksburg, Roodepoort and Johannesburg. If you are unsure whether we reach your suburb, WhatsApp us and we will tell you straight away.

Do you work with homes and businesses?+

Both. We handle residential work — fridges, air-conditioning, DStv, CCTV and appliance repairs — alongside commercial and industrial work such as cold rooms, display fridges and commercial cooling for restaurants, retailers, offices and warehouses.

What services do you offer?+

Six disciplines: refrigeration, cold rooms, air conditioning, CCTV installation, DStv and satellite, and appliance repairs.

Do you repair as well as install?+

Yes. Across all six disciplines we do fault finding, repairs, servicing and maintenance as well as new installations.

Do you service commercial refrigeration?+

Yes — display fridges, chest freezers, under-counter units and commercial cooling equipment are serviced, repaired and maintained on site.

Do you install cold rooms?+

Yes. We install, service, maintain and repair walk-in cold rooms and freezer rooms for restaurants, food operations, retail, hospitality and storage sites, including panels, doors, seals and refrigeration plant.

Do you provide aircon servicing?+

Yes. Servicing covers filter and coil cleaning, gas and pressure checks, drainage and electrical checks on split, cassette and ducted systems in homes, offices and commercial spaces.

Can I send a photo of the problem?+

Please do. A photo of the unit, the model plate and the fault usually lets us quote without a first visit. WhatsApp 082 405 7910.

How do I request a quote?+

WhatsApp or call us with the equipment and your suburb. Installation quotes and site assessments are free, and every job is quoted in writing before work starts.

Do you invoice with VAT?+

Yes. Jobs are closed out with an itemised invoice showing parts, labour and VAT — suitable for body corporates, franchises and company accounts departments.

Is your work guaranteed?+

Installations carry a 24-month workmanship warranty, and manufacturer warranties on supplied equipment are registered in your name. Repairs are guaranteed on the specific fault and part replaced.